Enterprise Desktop Alliance survey - Macs cost a lot less than PCs to manage

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By: switchtoamac at: 11:48 AM on March 11, 2010 | Comments (0)
In an article posted to CIO.com, Tom Kaneshige highlights a newly released survey from Enterprise Desktop Alliance that 'Macs were cheaper in six of seven computer management categories.'
We'd like to highlight the following sections from the article:
"Macs in the enterprise aren't just cheaper to manage--they're a lot cheaper, according to a new survey released today by the Enterprise Desktop Alliance."

"Enterprise Desktop Alliance is a group of software developers who've bandied together to deploy and manage Macs in the enterprise. The group surveyed 260 IT administrators in large U.S. companies with both Macs and PCs who are involved in some degree with IT cost calculations"

"The survey found that Macs were cheaper in six of seven computer management categories: troubleshooting, help desk calls, system configuration, user training and supporting infrastructure (servers, networks and printer). Nearly half of the respondents cited software licensing fees as roughly the same for both platforms"

"A whopping 65 percent of respondents said it costs less to troubleshoot Macs than PCs, 19 percent said they spent the same on both computers, and only 16 percent said they spent less to manage PCs than Macs"

"Even more impressive, a majority of the respondents citing the low cost of Macs in nearly all categories said Macs were more than 20 percent cheaper to manage than PCs"

"The cost of management appears to be a key driver for Macs in the enterprise. Nearly half of respondents said they brought in Macs mainly because of their low total cost of ownership and ease of technical support."

"Macs, of course, cost more than most PCs. However, many companies told CIO.com that the low cost of managing Macs more than makes up the cost difference between the computers."

You can read the full article here.

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